Your People Team’s partner in listening
Our CompassionEX Engine SOP is the only service we offer.
How clients benefit from our services
Make quick, effective change to your EX with an unbiased expert who makes your people feel heard and empowered.
Save operating costs and increase People & Culture team capacity by hiring our contract consultants on an as-needed basis
Improve Business Intelligence by establishing a standard procedure for understanding and reporting People & Employee Sentiment KPIs.
The CompassionEX Engine includes five phases:
1) People & Culture GTM Strategy Audit
Gain a comprehensive understanding of your current People & Culture strategy and operations. Develop a Go-To-Market strategy for how your employee-centric EX Engine will operate to improve your People Product continually.
2) Launch & maintain listening modalities
Design and launch five or more different feedback channels for Candidates, Employees, and Alumni to give you feedback on how they would like across the People Experience Lifecycle. This means anonymous, non-anonymous, continual, and periodic listening.
3) Aggregate, analyze, and prioritize data
Consolidate employee feedback from all listening modalities into a unified data set, identify key themes by audience, and invite employees to vote on which changes should be prioritized based on their expected impact and cost.
4) Take action to change the product
Partner with executives, middle managers, and employee-led groups to define responsibilities, resources, and timelines to make change, starting with manager pilot groups on specific teams. Gather feedback and scale what works across the organization,
5) Communicate & report results
Develop and update a People & Culture dashboard that provides insight into key EX metrics (People Experience Lifecycle and Employee Sentiment data) and close the feedback loop by transparently communicating how changes were implemented.