Listening Operations

Leverage a third-party expert to gather and act on invaluable feedback from your internal customers.

The Business Value

Improve internal processes with our proven, repeatable Standard Operating Procedure for listening to Candidates, Employees, and Alumni.

Gain accurate insight into the highest organizational priorities with an objective partner that your people trust to provide candid feedback.

Increase employee engagement by involving your people in the process and transparently communicating organizational change.

What a Listening Operations engagement includes

  • Internal listening evaluation

    Audit how you currently listen, analyze, communicate, and act on feedback from your internal customers.

  • Process improvement

    Based on our audit and CompassionEX Standard Operating Procedure for listening, we will work with you to prioritize 3-5 points of improvement.

  • Implementation

    We will run all aspects of the new internal listening Standard Operating Procedure as a trusted, objective third party your people trust.

  • Internal communication

    Provide a clear, concise read out of the key insights from the listening efforts to business leaders, managers, and the whole company.

Learn our best practices for listening.

Fill out the form on our “Work With Us” page and tell us what services you are most interested in! Once submitted, we’ll send you our proven Standard Operating Procedure for optimizing how you listen, analyze, act, and report on the voice of your internal customers.